FAQs

We have gathered the answers to the most common questions about staying at Terre dei Ghelfi, the services offered by our Boutique Country Resort, our organic farm and the products we create in the heart of Bolgheri.

Bookings & stay

Can I book online?

Yes. You can book directly through our website by clicking the “Book Now” button, ensuring a simple, secure reservation at the best available rate.

Alternatively, you can send us an email at booking@terredeighelfi.it with your preferred travel dates or complete the contact form available on our website.

What is your cancellation policy?

Cancellation conditions depend on the rate selected at the time of booking.

Early Booking Rate: requires full prepayment of the entire stay and grants access to our best available rate. This rate is non-refundable in the event of cancellation or modification.

Flexible Rate: allows free cancellation up to the deadline specified during the booking process. After this date, the cancellation conditions associated with the selected rate will apply.

We always recommend checking the terms and conditions displayed during the booking process or contacting us directly should you require further clarification.

Is breakfast included?

No. Terre dei Ghelfi is a self-catering Boutique Country Resort: every apartment features a fully equipped kitchen, allowing guests to enjoy complete independence and flexibility throughout their stay.

Do you offer half board or have an on-site restaurant?

No. The resort does not have an on-site restaurant and does not offer half-board accommodation.

However, we will be delighted to recommend the finest restaurants in the area and arrange reservations through our concierge service.

What are the check-in and check-out times?

Check-in is available from 3:00 pm to 7:00 pm, while check-out is required by 10:00 am on the day of departure. Should you have special requirements, please contact us in advance and we will do our best to accommodate your needs.

Is daily housekeeping included?

No. Final cleaning is included in your stay, while additional housekeeping services during your stay are available upon request for an extra charge.

The apartments

Do the apartments have a kitchen?

Yes. Every apartment features a fully equipped kitchen with everything you need to prepare your own meals.

Do the apartments include a washer-dryer?

Yes. Every apartment is equipped with a washer-dryer, ensuring maximum comfort even for extended stays.

Are towels provided?

Yes. Each apartment includes bathroom towels as well as dedicated pool towels.

Do the apartments have private outdoor spaces?

Yes. Every accommodation features a private patio, garden or terrace, designed to fully enjoy the peace and beauty of the Tuscan countryside.

Are the apartments equipped with air conditioning and heating?

Yes. All apartments feature air conditioning in every room and underfloor heating to ensure maximum comfort throughout the year.

Resort services

Is parking available?

Yes. Complimentary covered parking is available within the property and includes an electric vehicle charging station.

Is the swimming pool heated?

Yes. The swimming pool is heated and open all year round. Each apartment includes a reserved area with one parasol and two sun loungers.

Is Wi-Fi available?

Yes. Complimentary high-speed Wi-Fi is available throughout the entire resort.

Is there a water and ice dispenser?

Yes. Guests have complimentary access to a dispenser providing still water, sparkling water and ice throughout their stay.

Do you provide e-bikes?

Yes. Guests may use our e-bikes free of charge, subject to reservation and availability, to explore Bolgheri and the Etruscan Coast in a sustainable and relaxing way.

Do you offer a concierge service?

Yes. Our concierge service is available before and during your stay to assist with wine tastings, restaurant reservations, private transfers, massages, yoga classes and tailor-made experiences throughout the local area.

Location

Where is Terre dei Ghelfi located?

Terre dei Ghelfi is located in Castagneto Carducci, in the heart of the Bolgheri DOC wine region in Tuscany. The estate is surrounded by vineyards and olive groves, just 3 km from the historic village of Castagneto Carducci and approximately 5 km from the beaches of the Etruscan Coast.

How far is the beach?

The beaches of Marina di Castagneto Carducci are approximately 5 km away and can be reached in less than ten minutes by car.

How far is Castagneto Carducci town centre?

The historic village is approximately 3 km from the resort and can easily be reached within a few minutes by car.

How far is Bolgheri?

The charming village of Bolgheri and its famous Cypress Avenue are approximately 7 km from the resort, around a ten-minute drive away.

Which is the nearest railway station?

The nearest station is Donoratico–Castagneto, located on the Tyrrhenian railway line and connected to cities including Pisa, Livorno, Florence, Rome and La Spezia. It is approximately 10 minutes by car from the resort. Private transfers can be arranged upon request.

Which is the nearest airport?

The nearest airport is Pisa International Airport (PSA), approximately 50 minutes away by car. Florence, Bologna and Rome Fiumicino airports are also easily accessible. Private airport transfers can be arranged upon request.

Is a car necessary during my stay?

Although not essential, we recommend having a car to fully explore Bolgheri, Castagneto Carducci and the Etruscan Coast. Alternatively, we can arrange private transfers and assist with car or bicycle rental.

Boutique resort policies

Are pets allowed?

No. In order to ensure comfort and tranquillity for all guests, pets are not permitted.

Are children welcome?

We welcome guests aged 12 years and above.

Is smoking allowed inside the apartments?

No. All indoor areas are strictly non-smoking.

Farm & products

Can I purchase your wines and olive oil during my stay?

Yes. During your stay you can purchase our wines and our Organic Tuscan PGI Extra Virgin Olive Oil directly at Terre dei Ghelfi.

Does Terre dei Ghelfi produce its own wine?

Yes. Terre dei Ghelfi is also an organic farm located in the heart of the Bolgheri DOC area, producing a limited selection of wines together with Organic Tuscan PGI Extra Virgin Olive Oil.

Can I purchase your products online?

Yes. In addition to purchasing directly at Terre dei Ghelfi, our products are also available online in Italy through our official Amazon store, where you will find a selection of our wines and our Organic Tuscan PGI Extra Virgin Olive Oil.

Amazon Store: https://www.amazon.it/s?k=Terre+dei+Ghelfi&ref=bl_dp_s_web_0

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